Looking for a quick start on moderating your wall? Watch our How-to Video! 🎥
The feature of adding Admins & Moderators comes with the Additional Moderators Pack (learn more this and other available add-ons here). Before we explain how to add additional Admins or Moderators, here are the key differences between these roles:
The Moderator role is more content related – moderating the content on the Social Wall. Moderators can moderate posts but cannot change wall settings.
The Admin role includes the rest of the features/actions. However, the big difference between the Admin and the Owner of a Wall is that Admins can not add/change social media connections or manage the subscription.
Hence, the hierarchy between the three goes like this: Owner > Admin > Moderator.
To add additional Admins or Moderators, open your wall's settings interface and choose Moderation > Admins & Moderators:
Then simply put an email address into the text field and choose the role to invite colleagues to collaborate on your wall.
Do additional moderators need a paid subscription themselves?
No, of course not! After purchasing the Additional Moderators Pack, you can invite any number of additional moderators without additional cost!
A moderator did not receive the invitation mail!
Check your spam folder. Also, ask your IT department if a firewall or spam filter blocks incoming emails. If you still can't find our invitation mail, please contact Walls.io support.
Learn more about the moderation features available in Walls.io.
If you have further questions, don't hesitate to contact the support team via chat or support@walls.io!