How & where to cancel my self-service subscription?
The Walls.io subscriptions are charged monthly, as an automatically renewed subscription. Since we don't force you into long term commitments, you can cancel your self-service subscription anytime.
Notice: For policy reasons, we are not permitted to cancel your subscription for you.
You can cancel your subscription by logging in with your Walls.io account and clicking "Manage Account":
You'll find the "Cancel my subscription" link here:
Alternatively, you can click on the subscription link you'll find in each of our monthly payment confirmations:
How & where can I cancel my yearly paid contract?
Yearly paid contracts have to be cancelled manually within the cancelation period stated in your contract. Get in contact with firstname.lastname@example.org to start the process.
What happens next?
After your subscription is over (regardless of whether it was an Event Pass or a recurring subscription) your account and Wall will continue to exist but will be moved over to our Free plan with all limitations that apply as per our feature matrix.
You can of course always choose to re-sign-up for a paid plan as needed.