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Cancellation of Subscriptions and Expiration of Event Passes

What happens to my social walls when I cancel my subscription or my event pass expires?

Written by Daniela Turcanu
Updated yesterday

If you cancel your Walls.io subscription or let your Event Pass expire, your social wall will be deactivated automatically once the paid period ends. This article explains what stops working, what stays saved for later, and when to contact support.

What happens after your subscription ends or your Event Pass expires?

  • Your walls will not receive new content

  • Your walls will not be displayed to visitors

  • Any embeds of your walls will stop working

What stays saved if you upgrade again later?

If you return to a paid plan within one year after deactivation, your previous paid-plan settings customizations will still be there. This means you do not need to rebuild your wall setup from scratch.

 

In case you have further questions, don't hesitate to contact the support team via the chat or support@walls.io!

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