The feature of adding Admins & Moderators is only available for Pro and Premium users. Before we explain how to add additional Admins or Moderators, here are the key differences between these roles:
- The Moderator role is more content related – moderating the content on the Social Wall. Moderators can moderate posts but cannot change wall settings.
- The Admin role includes the rest of the features/actions. However, the big difference between the Admin and the Owner of a Wall is that Admins can not add/change social media connections or manage the subscription.
Hence, the hierarchy between the three goes like this: Owner > Admin > Moderator.
To add additional Admins or Moderators, open your wall's settings interface and choose Moderation > Admins & Moderators:
Then simply put an email address into the text field and choose the role to invite colleagues to collaborate on your wall.
Do additional moderators need a paid subscription themselves?
No, with a Pro/Premium plan you can invite “free” accounts as additional moderators to your wall. If the invited user registers a new account, it will be in a free 30-day trial and then switch to a free account.
A moderator did not receive the invitation mail!
Check your spam folder. Also ask your IT department, if maybe a firewall or spam filter blocks incoming emails. If you still can't find our invitation mail, please contact Walls.io support.
Learn more about the moderation features available in Walls.io.
In case you have further questions, don't hesitate to contact the support team via the chat or firstname.lastname@example.org!