To add additional moderators or admins, open your Wall's dashboard. Choose Moderation > Admins & Moderators:
Then simply put an email address into the text field and choose the role. Please be aware that Admins & Moderators is a feature we only offer for Pro and Premium users!
Do additional moderators need a paid subscription themselves?
No, with a Pro/Premium plan you can invite “free” accounts as additional moderators to your wall. If the invited user registers a new account, it will be in a free 7 day trial and then switch to a free account.
A moderator did not receive the invitation mail!
Check in your spam folder. Also ask your IT department, if maybe a firewall or spam filter blocks incoming emails. If you still can't find our invitation mail, please contact Walls.io support!
Can an admin add a social media network as a source?
No, only the owner of a wall is able to add a new social media platform.
In case you have further questions, don't hesitate to contact the support team via the chat or email@example.com!