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Business Billing – VAT ID

Where do I enter my VAT ID and can I add it later?

Written by Daniela Turcanu

You can enter your VAT ID at checkout when signing up for a paid plan on Walls.io:
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Please make sure to enter your accurate business name and address.
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If you forgot to enter your VAT ID or need any changes after you signed up, please contact our support team for help.
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Tax with US-customers

For sales tax refunds, you can submit a copy of your tax exemption certificate or other supporting paperwork issued by the state government via https://fastspring.com/consumer-support-form/tax-vat-gst/ along with your order reference / order ID, and the support team of our payment provider FastSpring will refund the sales tax back to the original payment account.

From the time their support team receives a ticket with a tax refund request, it should take no more than 24-48 hours (and probably less) until the refund has been processed and they reply to you. After that, it can take a few business days for the funds to post back to your payment account.
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In case you have further questions, don't hesitate to contact the support team via the chat or support@walls.io!

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