Two-factor authentication (2FA) is a method of adding additional security to your account. The first "factor" is your usual password which is standard for any account. The second "factor" is a verification code retrieved from an app on a mobile device or computer.

To secure your Walls.io account using 2FA, you'll need to install an app like Google Authenticator or use a password manager with 2FA support like 1password. Walls.io supports any standard authentication app; here's a list of some we've tested:

How to enable 2FA for your Walls.io account

To enable 2FA, go to your profile settings and switch to the "Security" section (https://app.walls.io/me#-security):

Click "Enable 2FA" and go to the authentication process:

In your authenticator app, use the camera to scan the QR code. Alternatively, you can enter the long alpha-numeric code offered. After successfully scanning the code, your authenticator app will list Walls.io and provide a 6-digit code valid for 30 seconds (after that, a new code is generated).

Enter the 6-digit code in step 2:

How will enabling 2FA affect logging in to Walls.io?

After enabling 2FA for your account, you'll have to prove your identity by entering the 6-digit code every time you log in to Walls.io.

How can I restore my account, if I lost access to my 2FA application?

Please get in touch with support@walls.io to restore access to your account!

In case you have further questions, don't hesitate to contact the support team via chat or support@walls.io!

Did this answer your question?