Supported Instagram sources:

  • Hashtags
  • Profiles you own

Supported post types:

How to add Instagram sources to your social wall

Get an Instagram Business account and connect it to Walls.io

Here are the necessary steps to go through (only required once for each Instagram account) to facilitate the integration of your Instagram Business account with Walls.io. You can find more detailed information about it in this article.
 

Go to Walls.io and connect your Instagram Business Profile

Log in to the Walls.io app, go to Settings > Sources, click the “Pick a social network” drop-down, and select Instagram Business.

Add your Instagram Business profile URL and click the Connect button. 

Once your Instagram business account is connected to Walls.io, you will see a confirmation message at the bottom left.
 

Add Instagram Business sources to your social wall

Once your account is connected to Walls.io, you can start (re)adding your sources. You can add two types of Instagram sources to your social wall: profiles and hashtags.

Adding Instagram hashtag sources

After you connected your Instagram Business account to Walls.io as explained above, you can add hashtag sources to your social wall. To do that go to Settings > Sources, click the “Pick a social network” drop-down, scroll all the way down and select Instagram Business. Click on the Hashtag tab and insert the hashtag that you want to collect posts for and click ADD.

IMPORTANT INFO 

It’s not possible to create a source for a brand new hashtag 

The Instagram Graph API only allows Walls.io to fetch posts for hashtags that have been used on Instagram before. An easy way around this is to simply publish a dummy post on Instagram using the hashtag and then try adding it to your social wall. If you add a hashtag that doesn’t yet exist on Instagram, you will get the following error message:

Instagram only allows a maximum of 30 hashtags to be queried per week per Business account

We can only fetch a maximum of 30 unique hashtags on behalf of any Instagram Business account within a rolling 7-day period. A hashtag will count against this limit as soon as it is queried. 

We only fetch posts from the last 24h and top posts

Please be aware: when adding a new hashtag source for Instagram, we can fetch only "Most recent" posts from the last 24 hours and "Top posts". Once the source is added, we can, of course, collect (& keep) all future posts, so this limitation is only relevant when starting with a new hashtag/wall.

IMPORTANT: It is not possible for us to change this limit since these are technical limitations of the platforms' APIs (=programming interfaces for tools like ours).

Adding your Instagram profile source

After you connected your Instagram Business account to Walls.io, you can add your profile as a source to your social wall. To do that, go to Settings > Sources, click the “Pick a social network” drop-down, scroll all the way down and select Instagram Business. Click on the Profile tab and insert the URL of an Instagram Business profile you own and click ADD.
 

You can only add multiple social sources per platform in the paid accounts. Compare the features lists for our pricing tiers and upgrade your Walls.io account.


  

In case you have further questions, don't hesitate to contact the support team via the chat or support@walls.io!

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